Opt in

If you wish to opt in to the Employee Pension Plan you can do so by calling the William Hill opt in line on either f/net 8355 or long dial 0333 041 4874.

If you are based in Gibraltar and would like to join the Plan, please speak to your local Reward and Benefits Manager.

Opt out

If you are a member of the Employee Pension Plan you can opt out by calling the William Hill opt out line on either f/net 8355 or long dial 0333 041 4874.

If you are a member of the Pension Savings Plan or William Hill Retirement Plan you will need to contact the William Hill Group Pensions Department as different rules apply.

Contact details can be found on the ‘Get in Touch’ tab to your right.

You have 30 days from when you receive your notification of membership in which to opt out and receive a refund of your contributions.

Depending on when you complete your opt out request this could mean that you have two-month deductions, as the window for processing opt outs closes around the 15th of each month, to allow time for payroll to action.

Your refund will be paid in the first payroll following your opt out.

If you opt out after 30 days both yours, and company’s contributions will remain invested and you will hold deferred benefits within the Plan.

The timings of when you can and can’t receive a refund of your contributions are set by Government Legislation and William Hill is legally required to follow these rules.

This will depend on which part of the Plan you are in and how long you have been a member.

Once you are made a leaver, Capita, the Plan administrators, will write to you giving you details of all the options available to you personally. You should receive this around the middle of the month following your leave date.

You do not need to do anything as your leave date, be it from the Plan or from the Company, will automatically be updated on your pension record.

It is important however that you keep us updated with any change of address details after you have left and contact details for Capita can be found on the ‘Get in Touch’ tab to your right.

You should also ensure your Expression of Wish form is kept up to date and you can do this by clicking here

All sections of the William Hill Pension Scheme are administered by Capita with investments held with Legal and General.

As all of our Plans are held under trust there are not individual policy numbers, although your funds are kept separate and in your name.

Yes you can, but only if you are an active member of the Plan. If you are considering transferring your benefits in from another scheme then you need to contact either the William Hill Group Pensions Department on 020 8918 3881 or the Plan administrator, Capita in the first instance.

If you have left William Hill, or simply left the Plan then yes you can.

If you are interested in transferring your benefits out of the Employee Pension Plan or Pension Savings Plan to a different registered pension scheme, we would recommend that you speak to an independent financial adviser (IFA) first, before going ahead with any transfers out. This is to ensure that this is the best option for you. If you are still interested in transferring your benefits out then you will need to contact the Plan administrator, Capita, and request a transfer out quotation.

If you wish to transfer out of the William Hill Retirement Plan, then you are required to provide evidence that you have contacted an IFA to ensure it is in your best interest if the value of your benefit exceeds £30,000. If you are still interested in transferring your benefits out then you will need to contact the Plan administrator, Capita, and request a transfer out quotation.

You should be aware however, that due to the strict regulatory requirements placed on Trustees regarding transfers this can be a very lengthy process and you will be required to complete a significant amount of paperwork to do so.

The Plan does not charge a fee for transferring your benefits out but there may be a charge by the receiving Scheme.

Current legislation states that you can access your Pension Pot from age 55, but this is due to increase to 57 from 2028.

There are also Plan specific rules around each of the William Hill Plans which take precedence over legislation.

For those members who were in the William Hill Retirement Plan the normal retirement age is 63. If you wish to retire from age 55 then there is an early retirement reduction applied to your retirement benefits for every year that you draw them before age 63.

For members of the Employee Pension Plan and Pension Savings Plan the normal retirement age is 65. There are no early retirement reductions applied to your benefits for drawing them before this. However, if you are in the Lifestyle Investment Option, there could be an impact on your final figures, depending on where you are in the cycle.

If you are an active employee, you can request a pension quotation at any time by contacting William Hill Group Pensions Department.

Anyone wishing to draw their benefits early and continue working for the Company must first obtain consent from the Company Committee to do so. Please contact the William Hill Group Pensions Department for further details. Contact details can be found on the ‘Get in Touch’ tab to your right.

If you have already left the Company, you may also request a quotation at any time by contacting the Plan administrator, Capita. Contact details for both the William Hill Group Pensions Department and the Plan administrators can be found on the ‘Get in Touch’ tab to your right.